Privacy Policy

Last updated: September 30, 2026. This Privacy Policy explains how Halal Eats Finder Driver collects, uses, and protects your information when you use the app to accept and complete food delivery orders.

Information We Collect

We collect information you provide when you create an account, complete driver onboarding (name, email, phone, driver's license, vehicle insurance, and registration documents), and use the app to accept and complete deliveries. We also collect location data while you are on duty, device information, and usage data about how you interact with the app.

How We Use Your Information

We use your information to operate the delivery service, match you with nearby orders, route deliveries, verify your identity and documents, calculate and display earnings, provide support, send order and account notifications, and maintain safety and fraud prevention.

Location Information

While you are online, the app collects your device's precise location to assign nearby orders and show your position on the map. You can stop location sharing at any time by going offline. Location data is not shared with other drivers.

Background Checks

As part of onboarding, you are asked to consent to a background check and attest that you have no disqualifying convictions. Your consent and the date you gave it are recorded with your driver profile. When we conduct a background check, it may be performed by a third-party screening provider under contract, and may cover criminal history, driving records, and identity verification to the extent permitted by law. Background check information is used only to assess eligibility to deliver and is retained only as long as required for compliance. You may withdraw future consent at any time, though we may restrict your ability to accept orders until checks are completed or re-verified.

How We Share Your Information

We share order and delivery details (such as pickup and drop-off addresses and customer contact information) only as needed to complete your deliveries. We may share information with restaurant partners, payment processors, background check screening providers, and service providers under contract, and when required by law.

Data Retention

We keep your account and delivery history for as long as your account is active and for a reasonable period afterward to meet legal, accounting, and reporting requirements. Uploaded documents are retained for verification and compliance purposes.

Your Rights

You can access and update your profile and notification preferences in the app, request a copy of your data, or request deletion of your account and associated data from your Profile screen. You may also contact support to exercise privacy rights.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The app is not intended for anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact support so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by other means. Continued use after changes take effect means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or your data, contact support at support@halaleatsfinder.com.